PRIVACY & SUPPORT
Privacy Policy
Effective date: November 2, 2026
This policy explains how VitaWay, the Android vitamin and supplement tracker (com.gbapps.vitaway), handles information. VitaWay is provided by GBapps, operated by BENIDOVSKYI OLEKSANDR VIACHESLAVOVYCH, Ukraine. For privacy questions and requests, contact mail@gbapps.company.
How to delete your data or send a deletion request
1. Supplement records and reminders
VitaWay stores the information you enter for tracking on your device: supplement names and doses, schedules, intake history, wellness entries, and app preferences. The app uses these records to display your plan, schedule local reminders, show your history and provide its tracking features.
VitaWay does not upload these supplement or wellness records to our servers or to RevenueCat. The app does not require a VitaWay account and does not provide a VitaWay cloud synchronization service. Android system backup and restore, where enabled on your device, are controlled by your Android and Google backup settings.
Notification and alarm permissions support reminders. You can change notification permissions and reminder settings on your device. If you export, print or share a report, the file is handled by the destination or application you choose.
2. Purchases and RevenueCat
VitaWay uses Google Play Billing and RevenueCat for in-app purchases, subscription validation, restoring purchases and enabling Premium features. RevenueCat can process purchase history, product and transaction identifiers, purchase tokens, subscription status, an app-generated anonymous user identifier and technical information such as platform, app version, operating system and locale. Its SDK can connect when the app starts, including before a purchase.
These records support purchase verification, subscription management, fraud prevention and subscription reporting. Your supplement records and reminder schedule are not included in this purchase data. Payment card details are handled by Google Play; VitaWay does not receive your full payment card information.
These services process information over encrypted connections. Their practices are explained in the RevenueCat Privacy Policy and Google Privacy Policy. Network requests necessarily disclose an IP address to the receiving service.
3. Advertising, support and this website
VitaWay has no advertising SDKs or advertising analytics and does not sell your supplement records. If you email support, we receive your email address and the information you include, and use it to respond to your request. Please send only information needed for support.
This policy website uses no cookies, advertising scripts or analytics scripts. Its server receives technical request information to deliver and protect the page. Routine access logging is disabled. Operational error logs may contain request details and are rotated daily, with up to 14 rotated logs retained.
4. Retention and deletion
Local tracking data remains on your device until you delete it. You can remove entries in the app, use its data-deletion controls, or clear VitaWay's storage in Android Settings. Removing local data does not cancel a subscription or automatically erase purchase records held by Google Play or RevenueCat. Manage cancellation through Google Play's subscription settings.
Purchase records are retained as needed to provide and restore entitlements, handle refunds, prevent fraud and meet applicable record-keeping requirements. Support correspondence is retained as needed to resolve your request and any related legal or security obligations.
To request deletion of subscription-related records held for VitaWay, email mail@gbapps.company with the subject “VitaWay data deletion request.” Include the anonymous app user identifier if you have it. We may ask for limited information needed to locate the record and verify your request. Do not send passwords or payment card details. Records that must be retained for legal, transaction or fraud-prevention purposes may be excluded. Google Play handles records it holds under its own policy.
5. Your choices and rights
You can review, correct and delete local entries in the app, control reminders in Android Settings, and choose whether to make a purchase or share an export. Depending on your location, you may also have rights to access, correct, erase or obtain a copy of personal information we hold, or object to or restrict processing. Send requests to mail@gbapps.company. We will handle them under applicable law.
6. Security and international processing
Device security settings help protect locally stored records. Purchase services use encrypted network connections and may process information in countries outside your country of residence, as described in their privacy policies. No storage or transmission system can guarantee absolute security.
7. Children and health information
A parent or guardian can contact us if a child has provided personal information through support or purchase services, or if they have a privacy concern.
VitaWay is a tracking and educational tool. It is not a medical device and does not diagnose, treat, cure or prevent medical conditions. Consult a qualified healthcare professional about supplements, interactions and doses.
8. Policy updates and contact
We may update this policy when the app or its data practices change. The effective date appears at the top of this page. For questions about this policy, data handling or deletion requests, contact GBapps at mail@gbapps.company.